Refund Claim
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Lost Money? We'll Make It Right

It is our goal for every customer to have a seamless experience with our refreshment services. We understand the occasional technical difficulties our equipment might face and want to make up for any occurrences of lost money or products in our machines.

Choose the form that matches how you paid and we'll resolve it within one business day.

Submit a Refund Claim

Please complete the form below to request a refund. Pick the tab that matches how you paid — Cash if you inserted bills or coins, or Credit Card / Mobile Wallet if you tapped, swiped, or paid with your phone.

If you'd rather talk to a person, call us anytime during business hours and we'll handle it on the spot.

Cash Refund Claim

Fill out the details below so we can verify the loss and issue your refund. We typically resolve cash claims within one business day.